How to Check Medical Insurance Status Using Emirates ID?

Why is Emirates ID Linked to Medical Insurance?

Since 2017, health insurance in the UAE has been directly linked to Emirates IDs. This makes it easier for hospitals, clinics and pharmacies to access your insurance details without needing a separate card. 

When you visit a healthcare provider, they can simply scan your Emirates ID to check your coverage and policy status. This system helps speed up the services and ensures that your insurance information is always updated.

Step-by-Step Methods to Check Medical Insurance Using Emirates ID

There are several ways to check your health insurance status using your Emirates ID. Each method depends on the Emirate you are in or the insurance company you’re registered with. Whether you're in Dubai, Abu Dhabi or the Northern Emirates, here are the most common ways to check your insurance status.

Checking Medical Insurance Status Using Emirates ID on DHA Portal (Dubai – Enaya)

If you're living in Dubai, the Dubai Health Authority (DHA) provides a quick way to check your insurance using your Emirates ID.

Step 1: Visit the official Dubai Health Authority website.

Step 2: Go to the ‘Insurance Card Validation’ section.

Step 3: Enter your Emirates ID number along with the captcha code.

Step 4: Click on ‘Submit’ to view your insurance details.

Step 5: You will see details including your insurer’s name, policy number, network tier, and policy expiry date.

Step 6: You can also download or print the PDF summary for your records.

This is one of the most reliable ways to complete a how-to check medical insurance status with Emirates ID process in Dubai.

Checking Medical Insurance Status Online with Abu Dhabi Department of Health (DoH)

If you are in Abu Dhabi, you can check your medical insurance details through the Daman Insurance website. This is useful for those covered under SEHA or Daman Enhanced health plans.

Step 1: Visit the official Daman Insurance website.

Step 2: Select the ‘Check Coverage’ option from the homepage.

Step 3: Enter your Emirates ID number or your Unified Number (UID).

Step 4: Click ‘Search’ to view your insurance status.

Step 5: You will see important information, including your policy status, co-payment details, and any dependents under your plan.

Checking Medical Insurance Status Using Emirates ID with MOHAP Smart App (For Northern Emirates)

If you're located in Sharjah, Ajman, Fujairah or other Northern Emirates, you can check your insurance using the official MOHAP app.

Step 1: Download the ‘MOHAP’ app from the Apple App Store or Google Play Store.

Step 2: Sign up or log in using your UAE Pass credentials.

Step 3: Go to the ‘Insurance Services’ section inside the app.

Step 4: Select ‘Verify Policy’.

Step 5: You can either scan the QR code on your Emirates ID or manually enter the ID number.

Step 6: Your insurance details will appear, including coverage status and insurer information.

This is a secure and fast way to complete a how to check medical insurance with Emirates ID process in the Northern Emirates.

Checking Medical Insurance Status Using Emirates ID on Your Insurance Provider’s Website

Many private insurance companies in the UAE allow you to check your health insurance details online using just your Emirates ID.

Step 1: Visit the official website of your insurance provider.

Step 2: Look for an option like ‘Check Insurance Status’ or ‘View My Policy’.

Step 3: Enter your Emirates ID number when prompted.

Step 4: Your medical insurance status, including active policy details and expiry date, will appear on the screen.

This is one of the simplest ways to check insurance coverage across different Emirates. It’s helpful if you're unsure how to check insurance in UAE and prefer going directly to your provider.

Checking Medical Insurance Status Using Emirates ID Through Mobile App

Most insurance providers in the UAE offer a mobile app that allows users to check their insurance status using their Emirates ID.

Step 1: Open your device’s app store and download your insurance provider’s mobile app.

Step 2: Log in using your Emirates ID number. You may need to create an account if you haven’t already.

Step 3: Once logged in, look for sections like ‘Insurance Status’, ‘Coverage Details’ or similar.

Step 4: Tap to view your policy details, coverage network, and status.

Checking Medical Insurance Status Using Emirates ID Through Insurer’s Customer Service Call Centre

If you prefer speaking to someone directly or need help urgently, you can call your insurance provider’s customer service team and check your medical insurance status using Emirates ID.

Step 1: Call the customer service hotline of your insurance company.

Step 2: Provide your Emirates ID number to the representative.

Step 3: The agent will verify your information and share your medical insurance status, policy details, and any updates.

Step 4: Take note of any important information or follow-up instructions they give you.

This is a helpful method if you're unsure how to check medical insurance with Emirates ID online or if you face issues with apps or websites.

What If Your Medical Insurance Status Appears as “Inactive”?

If your insurance status shows as “Inactive”, it doesn’t always mean you are uninsured. Here are some common reasons and what you can do:

1. Recent Renewal Not Updated: It can take up to 72 hours for new or renewed insurance to appear in the system. Wait and check again later.
2. Policy Cancelled by Employer: If your insurance is provided by your company, the policy may have been cancelled. Contact your HR department to confirm.
3. Visa Cancellation or Expiry: In the UAE, health insurance is linked to your residency visa. If your visa has been cancelled or expired, your insurance will also become inactive.
4. Data Entry Error: A small mistake in your name or Emirates ID number can cause an inactive status. Double-check your details before trying again.

Health Insurance Companies That Support Emirates ID Checks

Many insurance providers in the UAE now allow you to check your health insurance details using just your Emirates ID. This makes it easier to confirm your policy status without needing a physical insurance card.

Here are some of the main companies that offer this service — 

1. Daman
2. Takaful Emarat
3. Sukoon Insurance
4. RAK Insurance
5. Orient Insurance
6. Noor Takaful

📌 Note: This is not a full list. Most health insurance companies in the UAE support Emirates ID-based checks. 

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