Check Salik Balance in Dubai - Salik Smart App, RTA Dubai App, SMS, & more

What is Salik, and Why Should You Check Your Salik Balance?

Salik is the electronic and automated toll collection system operated by Dubai’s Roads and Transport Authority (RTA). When your car passes through a Salik gate, the Salik tag on your windshield gets scanned. The system automatically deducts the amount from your prepaid Salik balance. 

Here’s why you should check Salik balance —

• Avoiding fines and penalties 
• Helps in budget management
• Helps in tracking your usage patterns
• Ensures uninterrupted travel through Salik toll gates
• Maximising convenience

How to Check Salik Balance Online in Dubai?

You can make a Salik balance check online using any of the following methods —

1. Salik’s official website
2. Smart Salik app
3. RTA Dubai app
4. RTA’s official website

Check Salik Balance via the Official Website

• Visit Salik’s official website
• Click on the ‘Check My Balance’ tab
• Enter your mobile number and plate details
• Once done, select the ‘Check Balance’ option 

Salik Balance Check Online via Salik App

Alternatively, you can use the official mobile app — Smart Salik — to check Salik balance online. Here’s how it goes —

• Install the Smart Salik app on your phone
• Log in to your account using the relevant credentials
• Select the ‘Check My Balance’ option to check your balance

Check Salik Balance via RTA Dubai App

• Log into your RTA mobile app account
• Go to the Salik section to view your balance

Salik Balance Check Online via RTA’s Official Website

• Log into your account on the RTA’s online platform
• Go to the Salik section
• Your current balance will be displayed

How to Check Salik Balance Offline in Dubai?

While online modes are pretty convenient, you can always check your Salik balance offline via —

1. Salik call centre
2. SMS
3. Salik kiosks

Salik Balance Check via Salik Customer Support

You can check Salik balance offline by calling the customer service centre. Here’s what you need to do — 

• Call 800 72545
• Select the language you want to use — 
  • Press 1 for Arabic 
  • Press 2 for English
• Press 3 for logging in, and enter your account number and PIN to log in to Salik
• Press 1 to check Salik balance 
• Again, input your Salik Account Number and PIN
• You would be able to listen to your balance

Salik Balance Check via SMS

You can also check your Salik balance via SMS using the steps below —

• Draft an SMS message in this format -

SALIK <Space> Salik Account Number <Space> PIN

For instance 

If your Salik account is 56789 and your PIN is 123, create the message like this —

SALIK 56789 123

• Send the SMS to 5959
• You will receive your Salik balance via SMS within a few minutes

Salik Balance Check via Salik Kiosks

You can also make a Salik balance check offline via kiosks installed across Dubai. Here’s how it works —

• Go to the nearest Salik kiosk
• Select the language on the touch screen
• Choose the ‘Check Salik Balance’ option from the menu
• Input your Salik account number and PIN
• You would be able to see your balance on the screen

How to Recharge Your Salik Balance after a Check?

You can recharge your Salik balance after a check through the following channels —

• Salik’s official website
• Mobile apps like Salik app, RTA Dubai app, Dubai Now app, Careem app
• Salik kiosks
• Salik call centre: 800 SALIK(72545)
• Via SMS on 5959 

Common Issues You Can Face When Checking Salik Balance + Quick Fixes

Here are some issues you can come across while checking your Salik balance, along with the solutions —

Issues	Solutions
No tag is linked to the account	Add the vehicle details through the Smart Salik app or official website under the ‘Manage Vehicle’ tab
Wrong/invalid mobile number	Update your contact information
SMS service not working	Make sure that you have sent the SMS from the registered mobile number
Low balance warnings	If you find that the balance is low, recharge the account instantly
Expired Salik tag	Replace tags in person at RTA service centres or Salik kiosks   Also, make sure your car insurance in UAE is valid for this tag renewal
Incorrect balance display	Clear the cache or refresh the page   If it remains unresolved, contact Salik’s helpline for account verification

Frequently Asked Questions

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